Help & contact
Common questions
Where is my booking?
Confirmed tickets and vouchers appear in My Bookings after payment. Quote the booking reference if anything is missing.
M-Pesa debited me but I have no confirmation
Do not pay twice. Send your booking reference and payment receipt so we can check the payment.
Can I cancel or get a refund?
Open My Bookings to request cancellation or help. The policy shown on your listing determines eligibility; paid refunds require review.
How do I list my place?
Choose List now, then select Event, Clubs & tables, Travel or Stay. Sign in to complete the relevant listing or application form.