Partner Terms
Last updated: 20 October 2026
1. Partners and verification
Organisers, venues, travel agencies and hosts must provide accurate legal, contact and payout information and hold required licences or permission to supply the listing. Agencies require platform vetting; hosts must provide identity and property-authority proof. Approval is not a substitute for statutory licensing.
2. Listings and approval
You are responsible for accurate prices, availability, photos, safety, accessibility and cancellation rules. Do not publish misleading or unauthorised content. Stays require approval. Sensitive changes to a live stay return to review while its approved version remains available. The platform may request changes, reject or pause listings with a reason.
3. Fees and commissions
Guest service fees and supplier commissions are set under the applicable platform agreement and recorded on each booking. Stays currently default to a 5% guest service fee and a 10% host commission on nights plus cleaning, with authorised host-specific overrides. Rates may change prospectively; existing booking snapshots do not change. Other supplier rates: [Agreed supplier commission schedule].
4. Payouts
Niko Booked collects guest payments and pays net amounts after applicable commissions and refunds. Stay payouts become due 24 hours after check-in, subject to recorded adjustments, disputes and lawful holds. Other payout schedules: [Supplier payout schedule]. Supply valid payout details; payout records contain payment date and reference.
5. Fulfilment and cancellations
Honour confirmed bookings and maintain availability. Do not double-book or admit the same ticket twice. A host cancellation gives the guest a full refund and is flagged for administration. Organiser, venue and agency cancellations must be escalated promptly and dealt with under the Refund Policy, listing commitments and applicable law.
6. Guest data
Use guest information only to fulfil and support the booking. Keep it confidential, secure and no longer than necessary; comply with Kenya's Data Protection Act 2019. Do not add guests to marketing lists without the required lawful basis and consent. Do not publicly disclose private verification or payout documents.
7. Suspension and disputes
Fraud, unsafe conditions, repeated cancellations or violations may lead to suspension or removal and review of outstanding payouts. Final notice, termination, liability and dispute provisions: [Partner agreement details]. Contact . Mandatory legal rights remain unaffected.