Terms of Use
Last updated: 20 October 2026
1. Accounts and eligibility
Provide accurate details and protect your account. You must have legal capacity to enter a booking agreement. Events and venues may have age restrictions, which are shown on the listing. Do not misuse accounts, QR codes or another person's payment details.
2. Our role and your booking
Niko Booked facilitates tickets, table reservations, travel packages and nightly stays supplied by organisers, venues, agencies and hosts. The named supplier is responsible for delivering the listed experience. Availability is confirmed only after successful payment or, for a venue requiring approval, its confirmation. Temporary holds are not paid bookings.
3. Prices and payments
Prices are in Kenyan shillings (KES). Review the total, dates, guest details and stated fees before paying. M-Pesa payments go to the platform for settlement with suppliers. Never share your M-Pesa PIN with us. Payment prompts round fractional shillings up to the next whole shilling. Test payments do not move money and do not create valid admission or accommodation rights.
4. Admission and use
Bring the issued ticket or voucher and comply with the supplier's published rules. One ticket QR code permits one admission. Do not resell, copy or fraudulently use tickets. Exact stay directions and host contact are shared with the paying guest, not publicly.
5. Changes, cancellations and disputes
The Refund & Cancellation Policy and the terms displayed for your listing apply. Contact us promptly about payment or supplier problems, quoting your booking reference. Mandatory consumer protections are not excluded by these draft terms.
6. Liability, law and contact
Nothing here excludes liability that cannot lawfully be excluded. Any proposed limitation of liability, dispute process and jurisdiction will be finalised following legal review. These terms are intended to be governed by Kenyan law. Write to at .